Enter url of website- https://www.qinterior.in/. Click on the 'Sign Up' link- on right end top corner of website of Q. This will open a window where you need to: fill in your basic details, choose a password for your account, select client type as a Designer and accept the basic T&C click on Submit button to complete your registration.
Enter url of website- https://www.qinterior.in/. Click on the 'Sign Up' link- on right end top corner of website of Q. This will open a window where you need to: fill in your basic details, choose a password for your account, select client type as a Customer and accept the basic T&C click on Submit button to complete your registration.
Click on 'Login' link on the top right hand side of the page. Click on 'Forgot Password?' link. Provide your registered email address and we will email you instructions for getting a new password.
We will never request you to share any of your payment details over email or over phone.
Transactions could fail due to multiple reasons. Please check for the following:
a) Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
b) Your Internet connection is not disrupted in the process. If your account has been debited after a payment failure, it will be rolled back within 7 working days.
There are two categories of clients: 1. Customer 2. Designer who can register with NJ Q.
Net Banking, Debit Card, Credit Card, Credit Card EMI.
Interesting! We’d love to hear from you to see how our products can improve. However, at this point, we are unable to offer customization of any of our products. Really sorry about that!
100 % payment will be taken at the beginning of the project through Online Payment option. For credit card EMI facility is available with your bank and if you opt for this payment option, then on regular intervals amount will be deducted.
Once your order has been shipped, you will receive an email and an SMS notification with details of the order. You can track the shipment by clicking on the link provided in the email and in My Orders page also you can view order status.
Pending: Your package is on the way to the destination.
Processing: Your order is in process.
Shipped: Your Order is shipped.
Delivered: Your order has been delivered.
Based on the pin code inserted, if any delivery charges are applicable than it will be displayed on product page and cart page.
Once items have been ordered, a confirmation page will appear on the screen confirming the order. An email with the order details will be sent immediately to the registered email ID, provided that we have an accurate email address. In My orders page also you can view order details.
In case you receive a damaged product (quality issues, leg or other thing broken, any scratches in fabric), please bring it to the notice of the delivery personnel or the person who comes for assembling the product at your location. In case you notice an issue later, than we can help you replace or repair product only if you inform us within 7 to 15 days from delivery date. You can write to us at email@example.com or call on- 9099068434 and notify us about the issue.
Delivery person will deliver the items to your location, and within 2 days of delivery, assembling personnel will come to your location and assemble items and your product will be ready. After assembling is done, client has to sign a certification of Completion. This certificate of completion will also be treated as a warranty in future.
We usually do deliver products much earlier than the date shown on the site. However, if you have a specific request, we encourage you to reach out to us via email/phone. We will try to make early delivery, if possible.
You can change your shipping address even after you place the order by contacting us at 9099068434 or write on firstname.lastname@example.org. However, we are unable to change your billing address once the product has been invoiced due to regulatory issues. Invoicing of an order happens the moment the product reaches the 'Dispatched' status.
You may also get a call from the delivery person confirming the tentative date and the time of delivery. We request you to give correct address and phone no. details at the time of placing the order. If you are planning to travel and will be unavailable on the contact number, please inform us in advance so that we can plan the shipping and delivery as per your convenience. You can contact us on contact us details provided on website.
Often item sometimes have to be transported from far-flung parts of your own city or neighbouring areas. In such cases, it may take sometime and then it gets shipped from Q then to you. We send regular email updates about the whereabouts of your order to keep you informed of where your item is in the shipping process. Order status can also be viewed from My Order Page on website.
No, you will not get refund in any scenarios. Products can be replaced or repaired in case of any damage due to quality deterioration.
You can cancel an order before it reaches the stage of order under process in our system. However, we are unable to take cancellation requests after product is in processing and no refund will be done.
All our products come with a varied range of warranty timelines, the details of which would be visible on our product page.